Email addresses for order confirmation and marketing

Kathandkin
Tourist
5 0 0

Hi all!

I am just wondering if someone can help? I need to try and change the email address I send order confirmations from and have it set to a different email that my shopify marketing emails get sent from.

For example, I like my order confirmations to come from a 'support' email address, so if customers have questions about an order, they can reply and it is picked up by Gorgias (our CRM software).

When I send out marketing emails, we get a load of 'out of offices' and other stuff that clogs up our CRM as it sends from the same email.

If possible, I would like to send marketing emails from a 'noreply' address and order confirmations from a 'support' email. Is this possible?

Thanks all,

Dan

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