Email are not sending while making orders

Shopify Partner
24 0 2

The 3 below emails are still not sending while customer make orders:


Order has Shipped Email

Out for Delivery Email

Order has been delivered Email

Reply 1 (1)
Shopify Staff
Shopify Staff
974 102 120

Hi, @arnab1!


Thank you for your post, I'm happy to look into this with you. 


I first recommend checking that the sender email for your store (which can be found in the admin under Settings > Notifications > Sender email) doesn't include no-reply or noreply (such as or Couriers will automatically drop any emails sent from an address with those words in it.


If you've confirmed that isn't the case with your email, I recommend contacting our live support team through the Help Center. From there we'll be able to look up your email in our systems and see if there are any issues we can clear. To get in touch you can head over to the Help Center, enter the details of your issue into the chat assistant, and click I still need help to be connected with a Support Advisor. 


Please let me know if you have any other questions!

Greta | Shopify 
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