Email campaign 85% of mail were send failed

Shopify Partner
111 0 13



I setup and send my mail to my customers but after some time a get a failed status and a message that was saying "85%" of your mail are not send because of not valid emails....I have seen that and from other users here in community, and i don't understand my email are all 100% valid i used squarespace before and i was sending email normal, but now i import put those email on shopify to start a campaign and i have this issue...does anyone knows what happen?


Thanks in advance


Screenshot from 2023-06-01 14-45-00.png

Reply 1 (1)
Shopify Partner
25 1 19

I'm having the same issue. Moving over from Mailchimp and only 5% of my emails sent out in my first campaign when 100% would send out in mailchimp.


Shopify, is there a reason for this?