email from an unknown id indicating to be shopify

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email from an unknown id indicating to be shopify

JLPI
New Member
4 0 0

Hello, the id shopifystoreassistantt@gmail.com is spam - right ? I got an email indicating some violations to be fixed in 7 days, atleast one of which i believe is not correct.

Accepted Solution (1)

Promer-Alena
Shopify Partner
250 26 106

This is an accepted solution.

Yes, that email is most likely a scam. Shopify will only contact you from official domains like @Shopify.com or through your Shopify admin dashboard. If you received an email from shopifystoreassistantt@gmail.com, do not click on any links or provide any sensitive information.


To stay safe, go to Settings > Notifications in your Shopify admin to check for any official messages. You can also forward the suspicious email to safety@shopify.com for verification

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Reply 1 (1)

Promer-Alena
Shopify Partner
250 26 106

This is an accepted solution.

Yes, that email is most likely a scam. Shopify will only contact you from official domains like @Shopify.com or through your Shopify admin dashboard. If you received an email from shopifystoreassistantt@gmail.com, do not click on any links or provide any sensitive information.


To stay safe, go to Settings > Notifications in your Shopify admin to check for any official messages. You can also forward the suspicious email to safety@shopify.com for verification