Email Not receiving at after connecting domain

[Mohaiz]

Hello there! I have recently connected a third party domain from Cpanel to Shopify Store. After Connecting my domain and changing the A address and Cname I am unable to receive any email in my cpanel. Is there is any solution to the problem. Moreover, I have tried e

[SealSubs-Roan]

Hi @Mohaiz !

Since you already pointed your domain from Cpanel to Shopify, all emails on this domain will be sent to the email address you registered and verified under this domain. You can also reach out to your domain provider so they can guide thoroughly how to set up your domain settings and records on how you like it to work.

[Sanobeis]

Hello Mohaiz..
After some search, I found a temporary solution which is to covert the CNAME for "mail.yourdomain.com" to be an A record. This allowed me to receive email. However, with around 2 hours delay, and sometimes not receiveng at all.
Please let me know if you were able to find any better solution for this.