When a customer submits the subscribe or Contact Us field, a notification isn’t being sent to the customer or store email.
I’m not the most technical person, but everything looks to be set up correctly.
Please share more details about your store. I have a few questions:
- Which theme are you using?
- What is your store URL?
- Were any customizations made or apps installed that affect the theme?
I submitted your form, and didn't see any issues. To clarify how these forms are supposed to work:
Firstly, your shop admin email (the one that you use to login as the store owner to your Shopify store) is the one that will be getting those emails. I recommend double checking that email to make sure that it correct.
Secondly, the customer will not get a confirmation email that this form was submitted. It's not a customer registration form, so there's no confirmation that would get kicked back to the customer.
I hope this helps. 👍
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