email notifications to staff when specific products are ordered

[AreaMan]

Is there a way to set up email notifications to a staff member when a specific product is ordered? Appreciate any help, thanks! 

[Brett_Helium · Accepted solution]

Hey @AreaMan! I would recommend checking out the Shopify Flow app for this.

Once you have the app installed, you can build a workflow from scratch or use this direct link to access a Shopify template for a similar use case: https://shopify.com/admin/apps/flow/editor/templates/3bbc83b2-ba18-49e0-a0a2-2df3700d8ebf

If you use this template, you would essentially just need to adjust the condition to look for the specific product, and then change the action to "Send internal email.

If you start from scratch on this, you would build a Flow which is something like: Trigger on "Order created" -> condition for checking if the order lineitem names or skus match the product you are looking for -> action to "Send internal email"

[AreaMan]

That's awesome, thank you!