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I am at my wits end with this issue and my support case has gone no where. My third-party domain is authenticated (and has been for months). My dmarc record is correct (and has been for months). However, all emails sent to my customers are from @m.shopifyemail.com NOT my configured domain address. There appears to be an issue with DKIM records. However, changing these to the exact records requested by support has not resolved the issue (nor am I confident they are correct). I am trying to access the original settings provided by Shopify when authenticating the domain to troubleshoot but cannot find that anywhere. Does anyone know of a way to access
Starting a B2B store is a big undertaking that requires careful planning and execution. W...
By JasonH Sep 23, 2024By investing 30 minutes of your time, you can unlock the potential for increased sales,...
By Jacqui Sep 11, 2024We appreciate the diverse ways you participate in and engage with the Shopify Communi...
By JasonH Sep 9, 2024