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We are evaluating switching to Shopify Plus with our system. The contract term is known to be 1 or 3 years.
What would happen if we wanted to close our shop at some point?
Is there a possibility of withdrawing from the contract if we stop operating online?
@bameyi wrote:It would be go if you can make a year subscsubscription e
but insteaad of hoping to close your store you should find means how to expand your conversion rate
Conversion and sales are a different topic.
- - -
If the opportunity arises, for example, after 6 months to start a own developed shop and we therefore no longer need the Shopify shop - how can the contract be terminated?
Furthermore, what is the situation if we intend to close the company, which will keep the contract?
Don't do it. We have been a Plus customer for 1.5 years and are currently in a nightmare scenario. We ran into dire financial troubles 6 months ago and requested to downgrade. We were given three downgrade options but would, of course, lose functionality. We held on the downgrade hoping that sales would improve with some new tactics, and we had a small cash infusion. Well, it didn't recover. So, we called back to initiate the downgrade but was then DENIED the downgrade and, GET THIS, told we were not allowed to cancel/terminate our contract. We literally didn't have enough cash to cover the payment, and we told them as much. They still denied it saying we had to hold to the full 3 year term. I told them we were literally going out of business, they didn't care. This has gone on for several months. We have $41 in our account, and we are still in disputes about it. Not sure if they plan on suing me personally for the rest of it, but a downgrade would have given us several more months of runway, but now we are closing our doors.
Do not upgrade to Plus. They will not allow you to close your shop unless you hire an attorney (I guess - the Terms of Service say you can terminate due to insolvency/bankruptcy/no longer a going concern). You cannot close your shop simply because you want to. You have to prove that you are out of money and, apparently in our situation, even if you prove that, they still won't honor the Terms.
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