Error creating shipping label

GG25
New Member
2 0 1

Hi,

 

Since yesterday I've been getting an error while trying to create a shipping label.

This is the message I get: 

There was a problem buying shipping labels

Review order details and try again.
 
And right under it this message: A system error has occurred and is being investigated.
 
However it doesn't say what the error is or what need to be modified. This is the first time that I'm seeing this problem. I already tried deleting the cache and cookies. Please advise as this is creating a great inconvenience for my store. 
 
Thank you
0 Likes
Pianokingdom
New Member
1 0 0

I am experiencing this same exact issue, any progress on it?  

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GG25
New Member
2 0 1

I had to find an alternative shipping method outside of Shopify. That was the only order that I had issues with so far.