Error creating shipping label

GG25
Visitor
2 0 1

Hi,

 

Since yesterday I've been getting an error while trying to create a shipping label.

This is the message I get: 

There was a problem buying shipping labels

Review order details and try again.
 
And right under it this message: A system error has occurred and is being investigated.
 
However it doesn't say what the error is or what need to be modified. This is the first time that I'm seeing this problem. I already tried deleting the cache and cookies. Please advise as this is creating a great inconvenience for my store. 
 
Thank you
Replies 4 (4)

Pianokingdom
Visitor
1 0 0

I am experiencing this same exact issue, any progress on it?  

GG25
Visitor
2 0 1

I had to find an alternative shipping method outside of Shopify. That was the only order that I had issues with so far. 

kmark1962
Visitor
2 0 3

Same here, all morningb long, not fixed yet.

Trevor
Community Moderator
3385 458 975

This should now be resolved. 

Trevor | Community Moderator @ Shopify
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