Solved

Why am I seeing 'index of' error on sleepbee.in?

AmalSleepbee
Visitor
3 0 0

WhatsApp Image 2022-04-07 at 11.28.32 AM.jpegTried accessing sleepbee.in and all I get is a page that says 'index of'. please provide a solution. 

Accepted Solution (1)
SB_90
Shopify Partner
216 52 68

This is an accepted solution.

Hi @AmalSleepbee 

 

It looks like you might've added the A record for the www. subdomain instead of the root (@) domain.

 

The instructions here should help you resolve this:

 

Point the A record to the Shopify IP address 23.227.38.65.
If necessary, change the Host name to the @ symbol.
Delete any other A records on the domain if there are any present.

 

Currently you have a www A record pointing to 23.227.38.74 and a root (@) record pointing to 103.171.180.10.

In your DNS settings, please change the root A record that currently points to 103.171.180.10 to point at 23.227.38.65 instead.

 

That should get your store up and running as it looks like your CNAME record is correct.

 

View solution in original post

Replies 4 (4)

SB_90
Shopify Partner
216 52 68

Hi @AmalSleepbee 

 

A DNS check shows that your domain is currently not pointing at Shopify.

 

You'll need to follow the instructions here to connect your domain name (sleepbee.in) to Shopify correctly.

 

There's also an official Shopify tutorial for this on YouTube:

 

 

I hope that helps!

AmalSleepbee
Visitor
3 0 0

domain already connected.WhatsApp Image 2022-04-07 at 11.54.51 AM.jpeg

SB_90
Shopify Partner
216 52 68

This is an accepted solution.

Hi @AmalSleepbee 

 

It looks like you might've added the A record for the www. subdomain instead of the root (@) domain.

 

The instructions here should help you resolve this:

 

Point the A record to the Shopify IP address 23.227.38.65.
If necessary, change the Host name to the @ symbol.
Delete any other A records on the domain if there are any present.

 

Currently you have a www A record pointing to 23.227.38.74 and a root (@) record pointing to 103.171.180.10.

In your DNS settings, please change the root A record that currently points to 103.171.180.10 to point at 23.227.38.65 instead.

 

That should get your store up and running as it looks like your CNAME record is correct.

 

AmalSleepbee
Visitor
3 0 0

Thanking you for providing the support. It was really helpful.