Re: Error message RE: to many A records

Error message RE: to many A records

lifebyritual
Visitor
2 0 0

I have looked at previous posts regarding the error message:

  • Your domain has too many A records: Having multiple A records may cause connection issues. To follow best practices, open your domain provider's DNS settings for ... and assign....to its A record.
  • Your domain's A record doesn't point to Shopify: Open your domain provider's DNS settings for ... and assign ... to its A record.

I think I fixed these (I think)but it is still not solving the problem.

I transferred my website from squarespace and now have no working website and would love to get this fixed! Any help?

 

Replies 2 (2)

Sophia
Shopify Staff
1786 117 230

Hey, there! If you have followed the steps outlined in this guide to transfer your domain, please keep in mind that it can take up to 20 days for the transfer to be complete. You can contact our team securely via the Help Center if you require further assistance, as we will be able to take a look at the domain settings with you there.

Sophia | Social Care @ Shopify 
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lifebyritual
Visitor
2 0 0

Thanks for your quick response Sophia! I had a toggle still on at Squarespace that was preventing www.website.com from coming up (when I typed in website.com it would come up). I think it is all fixed, I appreciate your help and direction!