errors i don't understand in my google search console regarding my shopify website

[jmyers70]

i am getting the errors
"Missing field "hasMerchantReturnPolicy" (in "offers")"
and
"Missing field "shippingDetails" (in "offers")"

showing up in my search console regarding my shopify website. I have researched this and found that it should be handled in the google merchant centre but I don't know how. Any help would be fantastic. many thanks!

[ilanadavis]

Hey @jmyers70 

These aren't errors, they are non-critical issues that Google is asking you to add to the structured data if you can, but it's not required.

You can configure the delivery information in Merchant Center using this doc or there is a setting in the Google Sales channel to automatically pull it from Shopify.
You can configure the returns information in Merchant Center using this doc.

Google Search will automatically pull the shipping and returns information from Merchant Center. They do this by connecting the structured data with your product feeds via the unique product identifiers (GTIN, MPN, or Brand). From there, they'll be able to include the shipping and returns information in Rich Results. Assuming you have the unique product identifiers, Google Search will grab it from Merchant Center.

I wish Search Console would recognize that the data comes from Merchant Center, but they are simply two different Google tools that don't talk to each other.

[jmyers70 · Accepted solution]

Ilana,

Thank you sooooooo much!  I have been searching high and low for this information.  You are my saviour!

J.