Example products shown instead of my products

Solved

Example products shown instead of my products

Dogcity
Tourist
5 1 1

Customizing the "Dawn" theme & I have added 2 products (published). Whenever I try to add a section like featured collection or featured product only the example product(s) show up even when I've selected either my collection or the product.image_2024-10-27_221727872.png

Accepted Solution (1)
Dogcity
Tourist
5 1 1

This is an accepted solution.

NEVERMIND GUYS, problem was I imported the product using DSERS app & there was a toggleable option which I turned on!

Dogcity_0-1730069771212.png

 

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Replies 7 (7)

Dogcity
Tourist
5 1 1

Also when I try to add a button it doesn't show anything under products. 

Dogcity_0-1730060738685.png

& this is what my products look like

Dogcity_1-1730060784539.png

 

 

Taknify
Shopify Partner
220 14 27

This is indeed odd. Try to make the product draft again and make it available. Try also duplicating your theme and seeing if that works. If it doesn't work, you can reach out to me to take a look or talk with Shopify Support.

Need to tweak your store a bit? Come and visit us at Taknify or send me message.
Dogcity
Tourist
5 1 1

Yeah, none of these ideas worked. How can I rach out to you or shopify support?

-tnx

Taknify
Shopify Partner
220 14 27

Please follow this link and you the chat bot will help you guide where to get help from Shopify Support. 
https://help.shopify.com/en/
Alternatively, please DM if you want to figure this out right away. 

Need to tweak your store a bit? Come and visit us at Taknify or send me message.
Dogcity
Tourist
5 1 1

how do i message you

Dogcity
Tourist
5 1 1

This is an accepted solution.

NEVERMIND GUYS, problem was I imported the product using DSERS app & there was a toggleable option which I turned on!

Dogcity_0-1730069771212.png

 

Taknify
Shopify Partner
220 14 27

Great that you figured out. That was what I asked you on my first reply but didn't know you were using a Dsers app. My contact is right below if you are stuck on anything in the future. 

Need to tweak your store a bit? Come and visit us at Taknify or send me message.