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Hi there,
is there any way to create a shipping 'rule' where if a customer buys a product that is in my custom 'bulk shipping rate' (higher price for specific oversized product) and then purchases a product belonging to the 'general shipping'
the rule then only charges for the bulk shipping price only, not the general price as well? ie the bulk shipping excludes the general shipping for the extra 'general' product in the cart?
Hey @Adam_Bdelicious
I'm afraid it's not possible as Shopify combines the rates as per this help guide: https://help.shopify.com/en/manual/fulfillment/setup/shipping-profiles/combined-shipping-rates.
The solution would be to consolidate all products into a single profile and use a rates app to manage the rates effectively. If you're looking for a way to configure product-based rates, our app might be a good fit. It also includes a 14-day free trial, so you can explore and see if it meets your needs—Zapiet ‑ Product Rates!
Feel free to visit our support page and jump on chat with us if you have any questions: https://support.zapiet.com/product-rates/en/
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