Excluding general shipping once a custom shipping rate (eg bulk item) has been actioned

Excluding general shipping once a custom shipping rate (eg bulk item) has been actioned

Adam_Bdelicious
Not applicable
3 0 0

Hi there, 

is there any way to create a shipping 'rule' where if a customer buys a product that is in my custom 'bulk shipping rate'  (higher price for specific oversized product) and then purchases a product belonging to the 'general shipping'

the rule then only charges for the bulk shipping price only, not the general price as well? ie the bulk shipping excludes the general shipping for the extra 'general' product in the cart?

 

Replies 2 (2)

KlaudiaZapiet
Shopify Partner
68 4 10

Hey @Adam_Bdelicious 

 

I'm afraid it's not possible as Shopify combines the rates as per this help guide: https://help.shopify.com/en/manual/fulfillment/setup/shipping-profiles/combined-shipping-rates.

 

The solution would be to consolidate all products into a single profile and use a rates app to manage the rates effectively. If you're looking for a way to configure product-based rates, our app might be a good fit. It also includes a 14-day free trial, so you can explore and see if it meets your needs—Zapiet ‑ Product Rates!

 

Feel free to visit our support page and jump on chat with us if you have any questions: https://support.zapiet.com/product-rates/en/ 

Klaudia from Zapiet
Learn more about our apps at Zapiet

Jagruti_Naveen
Shopify Partner
18 0 2
Hi!
To set up the shipping rule you're looking for, you can use custom shipping profiles in Shopify. However, keep in mind that Shopify generally adds the shipping rates from both profiles together rather than excluding one. Here's how you can set it up:
  1. Create Custom Shipping Profiles: Set up a shipping profile for your oversized products, applying the bulk shipping rate.
  2. General Shipping Profile: Ensure your general products are assigned to the default general shipping profile.
  3. Combined Shipping Rate: When customers add products from both profiles to their cart, Shopify will typically show the combined shipping rates for both profiles.
Unfortunately, Shopify doesn’t have an automatic feature to exclude the general shipping rate if a bulk shipping product is in the cart.