Extend trial

yusufSaeed
Excursionist
29 0 2

Hello, I am setting up a store and still have something to do. I want to know where to send an email request to extend my free trial. I still need some time.

Replies 3 (3)

biznazz101
Shopify Partner
464 44 82

You will have to contact Shopify support here. That is probably your best/only option to reach them unless they come across this post. No direct email, phone, etc anymore that I am aware of.

I hope that is helpful to you!
@biznazz101 

Don't hesitate to reach out for more help with your store.
SEE OUR TASK STORE or check us out via our profile! FREE STORE AUDIT

Shay
Shopify Staff
2633 427 550

Hi @yusufSaeed 

 

Great question! @biznazz101 is correct that you need to access our support team through our Help Center. Just open the AI chat window and type "contact support" to get started. 

 

We are currently offering a pricing promotion for all new merchants where you are provided a 3 day free trial and then it is $1 USD a month for the first 3 months. This low cost plan pricing is to help new merchants, like yourself, to have the time to learn with minimal financial commitment. 

 

What areas of your online store are you still working on? I'd be happy to get you some resources or to help with any general questions you might have. 

Shay | Social Care @ Shopify 
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yusufSaeed
Excursionist
29 0 2

Thank you all. I already contacted them through a link that sent in different questions, and I have sorted it out.