Facebook Ads Manager not showing purchases

Facebook Ads Manager not showing purchases

Karlo2
Tourist
9 0 3

Facebook Ads Manager Not Recognising Purchase

Hello guys, my Facebook Ads Manager is not tracking my purchases from the ads. I have implemented the pixel the correct way an verified my domain. The adset are also set to the goal conversions. I don't know what the problem is. Some Add to Carts are being tracked somehow.

 

I have tested the Events in the Events Manager and all are working. So i would be very thankful if any one could help. I'm trying it for days but i can't find a solution.

Replies 8 (8)
Karlo2
Tourist
9 0 3

Hello Nicholas, how did you solve the problem?

 

Karlo2
Tourist
9 0 3

But i have implemented the pixel with the shopify facebook app the right way, and i have tested the events in the event manager? So what could be the problem with the set up?

 

 

Karlo2
Tourist
9 0 3

no i don't have anyone 

 

Karlo2
Tourist
9 0 3

yeah sure, it would help me a lot. Since i can't run any ads now because i can't track results in Ads Manager.

 

Karlo2
Tourist
9 0 3

Austria

 

Karlo2
Tourist
9 0 3

yes i have. Only missing in the Adsmanager.

 

Karlo2
Tourist
9 0 3

And how can I fix this issue?

 

Professorx1
Tourist
7 0 1

I got this same problem going on. Did you solve it?