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Re: Facebook and Instagram Shop Checkout

Facebook and Instagram Shop Checkout

Air0202
Tourist
20 0 1

I want my customers to be directed to checkout on my website. My Facebook and Instagram are linked to my Shopify and able to checkout via FB & IG. 

Replies 4 (4)

Rio
Shopify Staff
294 20 43

Rio here from the Shopify Community team. Thank you for reaching out to us with your question about directing customers to checkout on your website. 

To achieve this, you can utilize the link in your bio on Facebook and Instagram. By adding a link that directs customers to your Shopify store's checkout page, you can simplify the purchasing process for your customers. This way, they can easily complete their transactions without any additional steps.

Additionally, I would recommend considering the use of linkpop. Linkpop is a link-in bio tool that helps you promote exactly what you need! 

Rio | Shopify 
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Air0202
Tourist
20 0 1

Thanks Rio for your input. I am looking for a resolution to my social shops checkout process which currently customers can checkout on FB & IG but I want them to checkout on my website. This is an option however unfortunately I’m not getting anywhere quickly with Shopify support.

prettypixi
Visitor
2 0 1

I want the same thing for my website, but I can't figure out how to add the "view product on website" button on my instagram shop... did you ever figure out how to do it?

Air0202
Tourist
20 0 1

No, this is a new thing with meta — they’re really enforcing the idea for customers to checkout on Facebook & Instagram. You might still be able to make your “checkout method” your website…see attached screen shot - this is thru Facebook Commerce ManagerIMG_1397.jpeg