Facebook pixel not working (no activity)

New Member
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Pixel on shopify is added through facebook sales channel

However no activity on business manager

Website is: http://www.sunqimask.com

Also, installed facebook pixer helper but no pixels found

Reply 1 (1)
152 12 23

Hello Kenguyens

First, go to your Facebook Business Manager.

Next, click on Business Manager and go to “Pixels.
At the right-hand column of the interface, you’ll see your Pixel ID right below the account name.
Copy that number and keep it in a text editor.

Next, let’s go to your Shopify site and log in there.

Go to “Online Store” > “Preferences.” Scroll down until you see “Facebook Pixel ID.”

Enter or update the Facebook Pixel ID with the number that you’ve saved.
Now you’ve updated your shopify store to have the right Facebook Pixel ID

Let me know if this fix it

Elsewhere you can reach out to us