Did anyone find a solution to this? This is happening on my end as well. I have tried all the steps as provided in various threads but still have the same issue!
Any help would be great!
I am having this issue as well. I have followed all recommendations with no luck.
Shopify Facebook publishing page:
ONCE I CLICK "VIEW FACEBOOK PAGE"
ONCE I CLICK "GO TO SHOPIFY"
THIS IS SO FRUSTRATING AND IT SEEMS LIKE IT JUST GOES AROUND IN CIRCLES.
PLEASE HELP ASAP
Thank you for joining the thread.
I can see from the screenshot of your Facebook page that you have no shop tab activated:
Can you please follow my instructions on page 1 of this thread to activate your shop tab and shopping template? I will need the exact screenshots I have shared in that post to correspond with your store. Please send them on as you follow each step.
Lulu | Social Care @ Shopify
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What worked for me was a twist on Lulu5's instructions. Go to the link she provided (https://www.facebook.com/settings?tab=business_tools), find the Shopify integration, rather than deleting it, click "View and edit", and then make sure the page and business you're trying to fix is selected as part of the integration.
I manage multiple ad accounts and pages for e-commerce businesses and even though I went through the process to grant a new permission from within Shopify, it didn't enable it for this specific page and business. Once I checked the boxes for that business/page, I then disabled the Facebook Shop integration from within Shopify and then re-enabled it. That triggered a new product review and a few hours later the products were showing up on the business page. Hope that helps!
This goes on and on. I have exactly the same issue, there are no products or links showing on FB at all. I have followed the various suggested fixes with zero result. If this cannot be fixed then how can Shopify claim to have an integration with FB? It's tough enough in business without losing what should be a main part of sales generation and leads.
finally i found the solution:
1- from shopify admin go to facebook shop account and disconnect it.
2- get back to your facebook account and disable shop tap from setting then enable it.
3- click on shop tab the you have to chose your buying methode through a popup massage (follow the below pics)
4- then go back to shopify admin account then connect your facebook channel.
that's working for me.