Facing issues buying Sendle labels in the dashboard?

emmalovell
Excursionist
17 0 18

Is anyone having any problems with buying Sendle labels within their Shopify Dashboard? I have made no changes in my backend and this morning I am getting the error:

 

There was a problem buying shipping labels
Review order details and try again.
Sendle:
The amount originally quoted for this label did not match the recalculated price at the time of purchase.

 

Anyone had this and worked out a fix?

Replies 3 (3)

tony_noskin
Visitor
2 0 0

@emmalovell 

I'm having the same issue today with Sendle. Must be a bug, as I also haven't changed anything and having the exact same error message. 

Hopefully it's resolved soon! 

palomafoods
Visitor
1 0 0

Having the same issue today - frustrating as it seems there's no fix despite changing settings. Hope it is fixed soon.

tony_noskin
Visitor
2 0 0

@emmalovell  @palomafoods 

Mine seems to have fixed itself now - so imagine yours may have, too.