Failed shopify Email Status Send but when clicking on, does not show reason

Failed shopify Email Status Send but when clicking on, does not show reason

elevateclothing
New Member
4 0 0

"I just launched my website and depend a lot on my email list. I have over 7,300 email subscribers, but the status of the email campaign says 'failed.' When I click on it, there’s no extra information explaining why. It also shows that only 981 people received the email. Can you help me figure out what went wrong and how to fix itScreenshot 2025-03-16 224603.pngScreenshot 2025-03-16 224625.png

Replies 3 (3)

Matthew0011
Shopify Partner
4 0 1

All you need is to carefully configured your setup.

Can we discuss better, I will like to show the step by step to get it done.?

Matthew
elevateclothing
New Member
4 0 0

Yes Please. Would apprecieate if you show me step by step

Matthew0011
Shopify Partner
4 0 1

Alright, send me a message in my inbox to discuss about it.

Matthew