Faire integration products not showing online

[Geranium27]

I have set up an online store on shopify - it is live.

I have purchased product from Faire - I have used the functionality provided to upload product information into shopify from faire. I've updated this information once in shopify - ensure it is showing in a collection and set to active - but product is not showing up on the online store, why is this?

[Emily]

Hi, @Geranium27.

Thank you for reaching out! 

Do you mind sharing your URL and the product title? 

[appletreehouse]

Hello, I am also experiencing this issue. Products that I have manually entered are showing up with no issues, however the ones using the Faire integration are not showing up. Any help is appreciated! Thanks

[kbop]

Was this solved? We've been having the same issue for over a month and Faire has not been helpful. 

[rochambeauhome]

My integration was working fine until a week ago - I realized after receiving my order that nothing integrated over after delivery. I have go thru the process multiple times, it continues to time out and asks me to reach out to the Help Desk which of course was unhelpful.