Favicon Disappeared - Dawn Theme Shopify

[rosesdelfuego]

Hello,

My favicon for my site (rosesdelfuego.com) disappeared on chrome and google. I resized the original image to 32x32 and hoping for a quick resolution. 

I also checked the code and it seems like it's correct. Please help asap!

Thanks so much,

MM

 

 

[PageFly-Theodor]

Hi @rosesdelfuego ,
This is Theodore from PageFly - Shopify Page Builder App.

Rosesdelfuego.com favicon not showing? Here's why:

• Browser Cache: Clear Chrome cache to remove outdated favicon data.
• File Path: Verify the favicon code points to the correct location in your website's root directory (ideally https://rosesdelfuego.com/favicon.ico).
• File Format: Use a favicon generator to create multiple size icons (.ico, .png) for wider browser compatibility.
• Google Search Update: Allow a few days for Google to update search results with your new favicon.

Try these steps first. If the issue persists, consider using a favicon checker tool or reach out to your website platform's support.

Best regards,
Theodore | PageFly

[rosesdelfuego]

Hi!

Thanks for your response.  We cleared our cache but nothing yet. We are seeing this error even on other devices. Can you share more information on the 2nd step you suggested?

[rosesdelfuego]

Following up on this, can you please advise? Thank you!!

[Dan-From-Ryviu]

Hi @rosesdelfuego 

Did you add your favicon in Online Store > Themes > Customize > Theme > Settings > Logo?

[rosesdelfuego]

Hello Dan,

Yes I did. It's been there for months and was working properly. However, it recently disappeared.

[DBond]

Hi, Same thing happened to my store recently. I noticed your favicon is displaying again. What was the fix?