Favicon not showing on Bing

Favicon not showing on Bing

yn3
Visitor
1 0 1

Dear Community,

 

Our favicon works fine on Google but doesn't show up on Bing. We have tried everything we can think of to get Bing to show our favicon, but nothing has worked so far.


Can anyone help me solve this problem? Would be much appreciated!

Our theme is Impact and the shop link is https://tafelsilberkontor.de

 

Thanks!

Reply 1 (1)

ReturnPrime
Shopify Partner
488 67 111

Hi @yn3 ,

 

Sure! Here's a more straightforward version:

If your favicon works on Google but doesn't show up on Bing, there are a few things you can check and try to get it working properly on Bing.

 

First, make sure your favicon file is placed in the root directory of your website. This is important because it's a common practice that helps search engines find your favicon. Additionally, Bing tends to prefer `.ico` file format for favicons. While modern browsers can render favicons in various formats, using `.ico` ensures compatibility with Bing.

 

You can also try adding your favicon URL to your sitemap. Some sources suggest that this can help Bing recognize the favicon, though it's not always strictly necessary, as many websites without favicon entries in their sitemaps still have them displayed correctly in search results.

Another step is to verify that your HTML `<head>` section contains the correct link to your favicon. For example, you should have a line like this in the `<head>` of your site: `<link rel="icon" type="image/x-icon" href="/favicon.ico">`. This tells browsers the path to your favicon.

 

It's also important to check whether there are any access restrictions preventing Bing's crawler from accessing the favicon. Make sure that your `robots.txt` file or server settings are not blocking access to the favicon.

If you've made any changes to your favicon, remember that it may take some time for Bing to update its cache. You can request a recrawl of your site through Bing Webmaster Tools to speed up this process.

Finally, be patient. Even after you've made these changes, it might take a while for Bing to update its search results and show your favicon. Search engines update their caches periodically, and the timing can vary.

 

By following these steps, you should be able to resolve the issue and have your favicon display properly on Bing. If the issue persists, you can also try reaching out to Bing Webmaster Support for additional help.

 

Regards,

Hyelladi