Favicon Not Updating/ Cleared Cache, still no luck

FarmhouseCustom
Excursionist
15 0 3

I searched online before asking, I tried clearing my cache and it didn’t work. Next step said to reach out and ask for help. Can anyone help me update my favicon?

Replies 11 (11)

Dan-From-Ryviu
Shopify Partner
7525 1451 1449

Hi @FarmhouseCustom 

It would not update Google search right after you added it to your store, but if you see it updated in your browser when you access your store URL, it means you are done

Screenshot 2024-03-22 at 08.46.07.png

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- Ryviu - Product Reviews app, collect product reviews, import reviews from AliExpress, Amazon, Etsy, Shopee and Walmart and CSV.
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FarmhouseCustom
Excursionist
15 0 3

I’m not seeing it update. Can you walk me through the steps on how to make sure I’m doing this correctly? 

Dan-From-Ryviu
Shopify Partner
7525 1451 1449

Could you send me your store URL to check?

- Helpful? Like or Accept solution!
- Ryviu - Product Reviews app, collect product reviews, import reviews from AliExpress, Amazon, Etsy, Shopee and Walmart and CSV.
- Lookfy app: Easy and fast to create Photo Gallery, Lookbook, Shop The Look
- Enjoy 1 month of Shopify for $1. Sign up now

FarmhouseCustom
Excursionist
15 0 3
FarmhouseCustom
Excursionist
15 0 3

Hi there, still needing help on fixing my favicon 

Dan-From-Ryviu
Shopify Partner
7525 1451 1449

Did you add favicon in Online Store > Themes > Customize > Themes settings > Logo > Favicon image Screenshot_3.jpg

- Helpful? Like or Accept solution!
- Ryviu - Product Reviews app, collect product reviews, import reviews from AliExpress, Amazon, Etsy, Shopee and Walmart and CSV.
- Lookfy app: Easy and fast to create Photo Gallery, Lookbook, Shop The Look
- Enjoy 1 month of Shopify for $1. Sign up now

FarmhouseCustom
Excursionist
15 0 3

Yes. And it’s showing the image I current want but when you see the favicon on the web, it shows the old favicon. That’s when I read to clear my cache and that didn’t work either so that’s where it lead me here, asking for help

Dan-From-Ryviu
Shopify Partner
7525 1451 1449

This one is correct? Screenshot_4.jpg

- Helpful? Like or Accept solution!
- Ryviu - Product Reviews app, collect product reviews, import reviews from AliExpress, Amazon, Etsy, Shopee and Walmart and CSV.
- Lookfy app: Easy and fast to create Photo Gallery, Lookbook, Shop The Look
- Enjoy 1 month of Shopify for $1. Sign up now

FarmhouseCustom
Excursionist
15 0 3

Yes! Why is it showing up for you and not on my end lol

Dan-From-Ryviu
Shopify Partner
7525 1451 1449

Did you try to check using incognito browser? It google cache or cookies

 

- Helpful? Like or Accept solution!
- Ryviu - Product Reviews app, collect product reviews, import reviews from AliExpress, Amazon, Etsy, Shopee and Walmart and CSV.
- Lookfy app: Easy and fast to create Photo Gallery, Lookbook, Shop The Look
- Enjoy 1 month of Shopify for $1. Sign up now

FarmhouseCustom
Excursionist
15 0 3

Okay, I used an incognito browser and it's now showing the new favicon... but will it ever change when using Google? I would prefer that my customers see the new favicon and not the old version