FB Messenger Chat Plugin not working on store

FB Messenger Chat Plugin not working on store

Tungsteno
Excursionist
29 0 3

Hello Community!

 

I have recently add the Facebook Messenger Chat Plugin to my site ducatilima.myshopify.com but it doesn’t show up. It doesn’t work.

 

Instructions are actually very simple: https://www.facebook.com/business/help/1524587524402327

Screen Shot 2022-03-28 at 17.00.05.jpg

Can’t figure out what’s going on because I have successfully done this many times before. On this other Store, it works perfectly: wearhorse.myshopify.com

 

Any idea what could be going on? Any help will be truly appreciated.

Thanks!

Reply 1 (1)

yasirxcv
Shopify Partner
9 0 6

Facing same issue with a website using Craft theme, version 5.0.1

What could be the possible reason?

By the way did you find the solution to this?