Where can I find a simple montly fees report? Also, is there a way to see an actual net income report?
In my Financial Summary report I see a "Net sales" number, but that number is highly misleading as it is not, in fact, net. That number includes fees to payment services (including Shopifys own payment service) as well as not reflecting shipping expenses I've incurred during the month, which is something else Shopify should have a report for since I print and pay 100% of my shipping through shopify.
Is there an actual net income number somewhere that I'm missing? Is there an easy way to see how much I paid Shopify, PayPal and Amazon Payments in fees on a monthly basis?
GEEZ So have been using Shopify for 2 months now, was using paypal, followed this thread. DISGUSTING I wish I hadn't changed, every month crazy to do end of month. data all over the place, I refuse to pay for an app to get info that SHOULD be readily available. I am from Canada and cannot easily find out how much GST I pay on shipping. If I didn't have a credit card that charges no exchange fee, I would lose money on shopify shipping. I really don't think Shopify is better than Paypal, I get the same info from support re fees and shipping info NONE. rant over
I'm looking for the report we used to get under "settings" then "billing" then "finance overview" that showed exactly the Shopify fees on the monthly sales. Where can we find this report, now?
Getting the financial info out of Shopify is A NIGHTMARE.
I agree - trying to calculate merchant/credit card fees collected by shopify is a NIGHTMARE. I think Shopify is HIDING this information from it's customers in an attempt to try to fool customers about their income by hiding our expenses. Shopify gives us our gross totals no problem. Why can't shopify include on it's report "merchant fees" or "credit card fees". This is a BASIC tax requirement and undoubtedly being hidden by shopify for nefarious purpose
I hope someone from Shopify is monitoring this thread. We are moving our entire online ecosystem (online store, POS, email marketing, rewards program, and payroll) over to Square because of how horrendous it is to try to pull MY OWN information out of Shopify. It's unbelievable how bad it is. I realize they're a big company and they won't miss my ~$500 per month, but I figured I'd post here rather than just disappear without letting them know why we switched.
a what a hassle, you can find the fees in settings, payout and trasactions, it is there just hard to rectify everything, unless I am missing something, someone please tell me!!
I can't believe they haven't repsonded of late to this issue. They've moved things around since they last answered, but obviously don't see the need to make this seamless. Tsk
I spent hours locating a document that would help me figure out what fees I paid for 2020. I didn't find a consolidated document but these steps will work for now. I chatted with Cheryl H/Shopify she helped me find my invoices for 2020 by navigating to the following:
Hopefully this helps
Well just so you all know, you can do all of this with our free app, Report Toaster:
Here's a screenshot that provides a nice overview of the sales on the storefront over the last 30 days. Everything is fully customizable, so I added a column for transaction fees. You can then change the date range, add filters, and even export it to CSV/JSON.
Basically this sounds like exactly what many have you have mentioned that you're looking for. We have specific reports for Finances, Transaction Fees, all of your Sales information, and even the information you need for Taxes. Let me know if you need help in getting setup.