Forgot an email for my store, I was inactive for 3 months

New Member
1 0 0

Hi, I forgot my email that I was used to login to my admin shopify dashboard. How do I know the email?

store is

Reply 1 (1)
Shopify Staff
1166 105 261

Hi @gcilinskas,


Thank you for getting in touch. I would recommend heading to our store recovery page and entering in any email addresses you believe you may have used. Entering in an email address here will prompt an email to the address with any stores linked to that address listed.


If you try this with numerous email addresses and do not receive an email with your store included, I would recommend contacting our support team directly for further assistance. They will be able to take a closer look at this for you and help you recover your store. Please note that you can choose the "Continue without logging in" option and still be able to speak with our team.

Victor | Social Care @ Shopify 
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