Fraudulent email?

elevenplusvyn
New Member
1 0 0

Hello,

I received this email.  Is this true?  My store will be frozen?  If I don’t update a payment?  Please see photo below.  

E255621D-39F6-4957-9150-065E81471DFF.png

Reply 1 (1)
Nick_Marketing
Shopify Partner
1054 245 302

Consider sending an email to merchant support, they can take a look at your account if there are billing issues.

Contact page link: https://help.shopify.com/en/questions#/contact/

If the link keeps redirecting to the home page, try opening the link in Chrome Incognito mode.

Nick | Ecommerce & Marketing Technology Consultant | Toronto, CANADA
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