Frustrating - Shopify needs a feature to put inactive shops back into development mode

shopfy-2020
Shopify Partner
73 3 22

Shopify needs a feature where stores can go back into development mode or a parked mode.

 

A lot of work goes into developing a store and sometimes the shop owner wants to take a break of a few months, or are planning a restructure. Of course no one wants to pay fees when a store is not open for sale. But once you cancel the subscription the store is deleted right away! Hundreds of hours of work is gone, plus all the costs for themes, etc. Very frustrating.

Replies 5 (5)

Shay
Shopify Staff
2909 453 592

Hi @shopfy-2020 

 

I wanted to let you know that your store data is maintained for 2 years once the online store is deactivated. You can sign back in using the account owner login at any time in that 2 years to reactivate the store account and all your data will still be there. You can also see this information in our Help Center along with the different options for pausing and closing a store: Pausing or deactivating your store · Shopify Help Center.

 

We also offer the "Pause and Build" plan for eligible stores where you pay a reduced monthly fee and have access to the admin and store features. Allowing you to build and work on the store at your own speed. 

Shay | Social Care @ Shopify 
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shopfy-2020
Shopify Partner
73 3 22

That doesn't help, unfortunately. I want the store back into development mode to have it worked on. I don't want to pay fees while it's in development mode...  to get stores redone can take a long time. Why should I pay $39 a month for that?

Shay
Shopify Staff
2909 453 592

Thank you for the feedback. I can definitely appreciate how being able to transfer a store back to a development store status could be beneficial. You could technically export the available data into a development store to work on while the main store is closed, but not all data is exportable in that fashion. You can see what data can be exported/imported here: Backups and duplication.

 

I also wanted to note that the Pause and Build plan is $9 USD a month, which is a low price to access and maintain the availability of the store, and search engine rankings,  while working on it.

 

Shay | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

shopfy-2020
Shopify Partner
73 3 22

Paying anything for a store in development mode is not acceptable, in my view.  The whole store may be changing to a different inventory. And if you use paid themes, backup and duplication also don't work unless you pay for a second theme so that everything will be accurately setup like for the original theme.... I don't see why Shopify can't offer the option to reverse shops into development mode instead of taking them offline completely.

Brandality
Visitor
1 0 0

I agree with this, it only makes sense.