Getting other shops emails from customers


I would like to know how i can call or contact shopify in reguards to fixing a problem with me getting emails with problems from a company that has copied my shops names and has set up a shop on shopify 

This company has made it hard for customers to contact them so they all email and complain about item that i do not and have not ever sold

I would like help with this if possible 

Shopify Partner
673 166 198

Yeah, email directly to Shopify's Merchant/Technical support.
Contact link:

- I am an eCommerce and Marketing Technology consultant based in Toronto, CANADA.
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ya, You can directly contact via mail or Chat support.
Check this will help you to contact.

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Community Moderator
Community Moderator
4111 397 837

This is an accepted solution.

Hi @megawise,

Nick here from Shopify! 

The best way to contact our support team is by logging in and verifying your details through the link here. Verifying first and going through this method is much more efficient and helpful to discussing your question faster once you start talking to someone on our team. 

While we can't discuss account specifics on the community here for verification and securoty reasons, if you have any other questions, don't hesitate to let me know! 

Nick | Community Moderator @ Shopify 
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