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Gift cards not adding to cart - Refresh Theme

Gift cards not adding to cart - Refresh Theme

BradgetDesigns
Tourist
8 0 1

Looking for some help regarding gift cards.  I know this worked previously but just noticed now that if I try to add a gift card to the cart, it just takes me to a cart with nothing in it.  

 

Now, if I check the "send as a gift" box and fill out the gift recipient information, it does add to the cart.  

 

I've checked the product page and anything else I can find searching around but this is just odd.  

 

Thanks in advance.

 

https://www.bradgetdesigns.com/products/bradget-designs-gift-cards

Reply 1 (1)

TheUntechnickle
Shopify Partner
87 10 25

Hi @BradgetDesigns,

Well, this seems to be a problem with how the data is being passed to the cart. If you open the browser console and hit "Add to cart", you see an error with add.js for a brief moment. Moreover, If the add product request fails, the page is redirected to the cart/add URL.

You can drop us a mail and we'd love to check in detail what's the cause of the problem. And, will fix it too, for free.

Cheers!
Shubham | hello@untechnickle.com

Oh, and there’s something brewing behind the scenes that’s redefining customer experience. Curious? It’s time to Revize your store. Don’t say we didn’t warn you. 