Gift Message on Digital Gift Card

[shoppal48]

We have enabled gift messages on our items online. However, digital gift cards pose an issue. When someone places an order for a gift card and adds a gift message - it does not get sent to the receiver or the person who completes the order/confirmation email. Essentially, there is no way to get a digital gift message sent. Is there a solution to this issue?

[Amanda_Fordeer]

Hi @shoppal48. You can try third-party apps that specialize in gift cards or gift messaging.

[shoppal48]

The gift message is enabled through a third-party app. Would I need to reach out to the developer?

[Amanda_Fordeer]

You simply need to type "gift cards" or "gift messaging" in the search bar of the Shopify App Store and install the most suitable app for your needs.