Gift Message on Digital Gift Card

Gift Message on Digital Gift Card

shoppal48
Visitor
2 0 0

We have enabled gift messages on our items online. However, digital gift cards pose an issue. When someone places an order for a gift card and adds a gift message - it does not get sent to the receiver or the person who completes the order/confirmation email. Essentially, there is no way to get a digital gift message sent. Is there a solution to this issue?

Replies 3 (3)

Amanda_Fordeer
Shopify Partner
79 8 24

Hi @shoppal48. You can try third-party apps that specialize in gift cards or gift messaging.

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shoppal48
Visitor
2 0 0

The gift message is enabled through a third-party app. Would I need to reach out to the developer?

Amanda_Fordeer
Shopify Partner
79 8 24

You simply need to type "gift cards" or "gift messaging" in the search bar of the Shopify App Store and install the most suitable app for your needs.

 
If you find my suggestion helpful, please give it a like or mark it as a solution!
And discover more approaches to:
Streamline invoicing process Boost sales with labels & badges Add social proofs & create FOMO
Or get valuable updates and private deals regarding Shopify here.