glitched website

[Ewindle]

whenever I go to view the actual website it looks glitched and doesn't show anything. my website it summeressentials.store

any advice would help!

[Shay]

Hi @Ewindle 

Thank you for sharing your store website with us here. I was able to replicate some loading issues on the site and can see there are a lot of errors with it. Did you just recently connect your domain to this online store? If yes, it could be caused by the DNS still populating, as I noticed your SSL certificate (website security) has not populated yet either. 

Is this domain hosted directly on Shopify? Or did you buy it from a third party? How long ago did you connect the domain to your store? Let me know!

[Ewindle]

Hi, The domain is directly from Shopify, and I connected the domain just over a week ago!

[Shay]

Thank you for confirming that. In this case, I recommend connecting with our authenticated support for additional troubleshooting. There could be an issue with the domain or with the theme file you are using. Our authenticated support team will have better insight into this and will be happy to help. To access our authenticated support, please follow this link: Shopify Help Center. Open the AI chat window and type "Contact Support" to get started.