GMC - Misrepresentation

GMC - Misrepresentation

CR24
Visitor
1 0 0

My Shopify store website is beadsandbeadables.com

 

I, too, have encountered the dreaded Google Merchant Center suspension due to Misrepresentation.  I have double and triple checked items such as business name, contact info, shipping policy, refund policy, payment options, etc.  I requested a review and it came back with the same error.  My store is new and does not have any sales yet so I do not have any reviews to show...is this the issue?

 

I wish I had some inkling of what was wrong because I don't know what else to check and adjust.  Any help would be so appreciated!!!

Reply 1 (1)

EmmanuelFlossie
Shopify Partner
3523 270 841

For example no header menu, manke sure you have at least, categories, about us, contact us, tracking info, cart link, home links in the header.

 

Make sure to add your business details in the footer of all pages.

 

Do not use @gmail.com instead use a matching domain name @beadsandbeadables.com

 

The product landing page is missing in or out of stock information.

 

You may have more issues, so make sure to check:

 

https://support.google.com/merchants/answer/6150127?hl=en
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
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