Godaddy to Shopify Domain Transfer: Setup in Progress, Attention Needed

Innate_Gems
New Member
5 0 0

Hello Community,

I recently initiated a domain transfer from GoDaddy to Shopify on March 11th, I believe. Prior to the transfer, I updated the A and CNAME records in GoDaddy as required, verified the connecting domain, and then initiated my domain transfer. For about ten days, the transfer progress indicated "setup in progress," but today I received an additional notification stating "attention needed." I'm concerned because when I checked my GoDaddy account, my domain is no longer showing up.

I've attached two screenshot for reference. Can someone please advise me on what steps to take next? If possible, could you provide a step-by-step process to address this issue?

Thank you in advance for your assistance.bet1screenshot.jpgbet2screenshot.jpg

 

 

Reply 1 (1)

Erin
Shopify Staff
991 131 157

Hi, @Innate_Gems. Thank you for that context!

If you've transferred your domain to Shopify, your domain will now be managed within Shopify instead of GoDaddy. To resolve the errors you're seeing you'll need to open your domain's DNS settings in Shopify and follow the steps outlined in the screenshot you shared (the steps referring to the settings for the CAA record, the CNAME record, and the nameserver record). This guide on transferring a third party domain to Shopify can help. If you have more questions, please reach out to our support team through the Help Center here so we can help further.

Erin | Shopify 
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