Re: Google Analytics reporting duplicate Revenue amount for Shopify sales

Google Analytics reporting duplicate Revenue amount for Shopify sales

dre_6
Excursionist
15 0 13

When I draw the order data from Shopify for a given period, and then draw the corresponding data from Google Analytics (Conversions, Ecommerce, Sales Performance), there are instances where Google Analytics is reflecting double the total value, or more, as shown by Shopify for the same order.

For example, a given order from Shopify will show 199.00 as the total value (including shipping and taxes), and then the Google Analytics will show this order's 'Revenue' (what Google Analytics' equivalent of Shopify's 'Total') as being 398.00.

What might be the reason for this?

Replies 5 (5)

Health_Pharm
Visitor
1 0 1

Hi Dre_6,

I don't suppose you got this sorted at all.
We're having similar issues! 

dre_6
Excursionist
15 0 13

Hi,

 

No, we have not been able to solve this. Although, with us having to soon switch to Google Analytics 4, this issue may become redundant.

ayusharmaPM
Shopify Partner
12 0 0

Hi @dre_6 did you find a solution for this? I'm experiencing a similar issue on our store. Pls help

dre_6
Excursionist
15 0 13

Hi,

 

No, we have not been able to solve this. But because GA4 is soon to replace UA, we are not wasting any more time on this glitch.

dre_6
Excursionist
15 0 13

It was sorted when we switched over to GA4, and did quality checks on the integration exercise to ensure no duplication was occurring.