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Google and YouTube Channel - Invalid store name/ Policy violations

Bexbrides
Visitor
1 0 0

I have been trying to link my Shopify store with my Google Merchant account. However, I get the message that this can't be done because of an invalid store name. There are also issues with Google Merchant, which tells me that there are policy violations.

 

I have tried everything I can think of to clear these errors. Does anyone have any suggestions? Thanks in advance.

Accepted Solution (1)
vulcanlane
Tourist
3 1 1

This is an accepted solution.

I managed to fix it, I changed my business name in the merchant center to read exactly as the url. Example by store is called Sandwich Bar but I looked and on the url after shopify in admin it was actually called sandwhichbarltd. I used that as the business name and it worked. All one word.

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Replies 7 (7)

aabudholiya02
Visitor
1 0 0

facing same issue...Invalid store nameScreenshot 2024-01-26 at 10.58.17 AM.png

ChiefSmartAss
Visitor
1 0 0

I'm getting the same thing as well-- anyone make any progress on resolving this?

fitbody
Explorer
51 0 35

Still nothing from @Shopify?

vulcanlane
Tourist
3 1 1

Yes having the same problem saying invalid store name, can't figure out how to fix it.

Elias
Shopify Staff
2961 289 513

Hey, @vulcanlane.

 

Thank you for joining this thread.

 

We're unable to identify the issue and provide account-specific support, as we don't have access merchant accounts over the Shopify Community. However, we'd be happy to continue assisting you through live chats and one of our Support advisors can take a closer look at your account. Simply visit the Shopify Help Center and login to your account to create a support request.

 

If you have any other questions on this topic, then don't hesitate to let us know.

Elias | Social Care @ Shopify 
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vulcanlane
Tourist
3 1 1

This is an accepted solution.

I managed to fix it, I changed my business name in the merchant center to read exactly as the url. Example by store is called Sandwich Bar but I looked and on the url after shopify in admin it was actually called sandwhichbarltd. I used that as the business name and it worked. All one word.

fitbody
Explorer
51 0 35

I don't think I follow...do you mean your "shopify admin" url? 
I looked at mine and it's "fitbody-lohre" which is NOT what I want to show up in Google. I want it named FITBODY.com.

Any suggestions to get this right?