Google Merchant Account Suspension Please :(

Google Merchant Account Suspension Please :(

navigation
Visitor
2 0 0

Hello, can anyone help me with this issue? The google support staff does not help.

url: www.sdnavigation.com

 

Website or online store needs improvement
Limits visibility of all products in United States
 

 

There was a problem identified with your website. Update your entire website to provide a useful and transparent shopping experience for customers.

Make sure your website meets the following requirements

  • Your website should have a domain name that matches the uploaded domain name
  • Your entire website shouldn’t have any broken links
  • Your website shouldn’t contain any placeholder images or text
  • The product details and categories should match those that you provide in your product data
  • Your website shouldn’t contain generic information and shouldn’t miss crucial information about products 
Replies 3 (3)

mfb34
Shopify Partner
1 0 0

Hello, do you fully meet the stated criteria?
If the output you give to Google merchant does not meet the criteria, there will be a problem.

navigation
Visitor
2 0 0

google merchant works for 1 year, after i changed the domain name i got all suspendeds

EmmanuelFlossie
Shopify Partner
3350 255 805

Yes, the suspension seems to be valid based on what I see and with your info.

 

You can't change a domain and keep your old reviews. Google sees this as misleading. I recommend you remove all  your reviews.

You can only show reviews from sales made on the current website URL.

 

You also show 52 days ago xx bought xx, but the website is only 39 days old. This is also misleading.

 

I am sure there are more issues, but I hope with these two examples you will know what you need to do to check and resolve everything on your website.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.