GOOGLE MERCHANT CENTER Account suspended due to policy violation

[MCOS]

 

 

Dear Shopify Members and experts

Im a new shopify owner 

all my listed products were working fine till march 25th and all of sudden all the approved products were dispproved suddenly to zero

in shopify website im getting this error "Account suspended due to policy violation: Website needs improvement,Account suspended due to policy violation: Misrepresentation"

Im looking for experts who can resolve this as soon as possible

An early response from the genuine developers will be highly appreciated

Regards

MCOS

[MCOS]

My shopify address is https://admin.shopify.com/store/7fe621-5

it would be great if any one could resolve it at the earliest

[Xipirons]

Hi @MCOS 

Could you please specify the exact reasons for the policy violation that Google has cited regarding misrepresentation on your website?

[MCOS]

Hi

Actually my shopify stores was working fine and almost all the products
were approved except few all of sudden march 25th all of my approved
products 1.4 million to zero ,it seems i had mentioned re stocking fees to
reduce spam customers

this might be the reason ,can you resolve all the glitches in the google
merchant stores ,it would be great as my digital marketing team are
awaiting for this

I will be awaiting for your response

Regards

MCOS

[MCOS]

Hi Xipirion

We were working since from few days for website improvement and misrepresentation policy ,but we couldnt able to resolve this ,As its very urgent moreover we started this company very recently and our marketing team members are awaiting for the google merchant center fixing 

I had messaged you respond as early as possible

Regards

MCOS

[martinseo0]

Do you run Google Ads for your Shopify store?

[MCOS]

Dear martin

Actually my SEO is optimized and my marketing team is ready to do marketing
but due to these issues we are not able to proceed

any further suggestions will be highly appreciated

Regards

[EmmanuelFlossie]

The random products that you list, seem to be drop shipping, the issue with drop shipping is that this has a natural low quality. Google requires high quality businesses and products. So I recommend you focus on a niche. Tailor your website to that niche.

Avoid using fonts that are not easy to read.

Make sure you show your business address.

Don't show stars if you have zero reviews.

As checking your website is a big task I recommend you check the policies for more issues, as the above are just examples:

https://support.google.com/merchants/answer/6150127?hl=en
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865

[MCOS]

Dear Emmanuel flossie

I need someone Google merchant center expert to create data feed and resolve all the Google merchant policy issue like a team member on profit sharing basis ,i tried my best from our side ,But we had stuck up in Google merchant center policy website improvement and misrepresentation of policy hence i need someone who can resolve GMC issue permanently and being a part of team member

If any one is interested and ready to resolve this GMC glitches asap ,Please drop me a message

Regards

MCOS

[EmmanuelFlossie]

Feel free to reach out for more details on support.

[MCOS]

Hi Emmanuel

Due to third party application error it seems some error in the feeds ,shall i close the google merchant center account and create a new account with adnabu feeds it seems it would be a good thing ,so that a new and fresh feed will resolve all the issues

what would be your suggestion

[EmmanuelFlossie]

When suspended, never create a new account, as you will most likely get a perma ban. As you can imagine, if creating a new account is a solution, then there is no point suspending you in the first place.

Simply use the same existing account, for my clients I use: https://apps.shopify.com/multiple-google-shopping-feeds

[MCOS]

HI Emmanuel

Thanks for your response ,I use adnabu for google ,its worthy performance based paying ,you can give a try and let me know

Thanks for your suggestion

Regards