Google Merchant Center - Certification attribute - mm-google-shopping

Google Merchant Center - Certification attribute - mm-google-shopping

DULDUL
Shopify Partner
4 0 0

Hello,

I've such a problem:
- I've defined Variant meta-field mm-google-shopping.certification, with single line text type

- I've filled in correct values in that field, in format Google require: EC:EPREL:XXXXX (certificationAuthority, certificationName, certificationCode)
- I see that value on certain product in GMC but there is error: Invalid format for sub-attributes [certification] Include a separator symbol between each sub-attribute, and include all required sub-attributes

What is wrong?gmc2.jpggmc1.jpg

Radek @ DULDUL.PL
Replies 5 (5)

K_Br4
Pathfinder
76 4 13

Hi,

I was able to find the EPREL certificate here: https://eprel.ec.europa.eu/screen/product/electronicdisplays/1718658?navigatingfrom=regnumbersearch

So the number is correct.

 

I guess you may have something like a space after the cert number and that may be leading to the error.

 

If that is the case, you can use a Excel / CSV editor to remove the space.

DULDUL
Shopify Partner
4 0 0

Nope. There is no extra content here like spaces. Also - error is not related to Certification number but whole field.

Radek @ DULDUL.PL

EmmanuelFlossie
Shopify Partner
3547 275 845

Try changing the attribute name from certification to certification(certification_authority:certification_name:certification_code)

Sometimes depending on how data is submitted, the full attribute name with sub_attributes is needed.

In theory certification should work.

 

If that fails, try adding it manually using a spreadsheet as a supplmental feed, and see if you get the same issue.

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DULDUL
Shopify Partner
4 0 0

Thanks for reply, but it doesn't work, still the same error.

 

I know that I can pass that values from a spreadsheet but I wan't to do it directly in one place, on Shopify products

Radek @ DULDUL.PL
EmmanuelFlossie
Shopify Partner
3547 275 845

what happens when you try to use a Google provided value in  a spreadsheet. If that also does not work, then either something is not entered correctly, or Google is having issues, but I doubt it's a Google issue.

 

You might want to contact Google support: https://support.google.com/merchants/contact/shopify_3p_support_app

Maximize Your Google Shopping Performance
Get in touch for expert guidance. Need Google Merchant Center or Google Shopping support?
Get expert help from Emmanuel Flossie, a Google Shopping Specialist, Google Ads Diamond Product Expert, and award-winning Google Product Expert (Education 2021 & Tailwind Champion 2023).