Google Merchant Center issue-Website or online store needs improvement

[Juno_T_DI]

Hi, our website encountered with an issue Website or online store needs improvement from Google Merchant Center. I have read several other posts regarding the same problem from Google in Shopify forum and tried to solve it by adding some information like the business address/contact and something else. However, it is still not solved and revceived the failed review result just several minutes after the submission. Is there someone sharing your ideas or suggestions to this issue? This is our website. https://www.todeco.com/

Thanks in advance!

[Blair]

Hi @Juno_T_DI,

Thank you for reaching out to the Community!

To gather a bit more information, did the remove product you with any details regarding the review? Typically Google will share what needs to be improved prior to submitting the review again. If not, I'd encourage you to connect with Google directly, as they will be able to share more information with you.

Please let me know if you have any other questions. 

[Juno_T_DI]

Hi Blair, thank you for your reply. I have tried to ask Google support to specify the cause of issue. However, I did not receive any specific advice apart from their canned response. So I just post a thread here for more professional guidance.

[EmmanuelFlossie]

Make sure you follow the landing page requirements, for example the add to cart should be above the description, not below.

Check: https://support.google.com/merchants/answer/4752265?hl=en

For example missing shipping policy in the checkout.

You may have a lot more issues, so make sure to check the policies to find any other lingering issues:

https://support.google.com/merchants/answer/6150127?hl=en
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865

[Juno_T_DI]

Hi Emmanuel, thank you for your time to check. I will follow the same as per suggestion.