Google Merchant Center Sales Tax Settings Keep Changing

JayGar999
New Member
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I've set the Google Merchant Center sales tax to only collect in Indiana. I've set the sales tax in Shopify to only collect in Indiana as well. However, every couple of days the settings in Merchant Center switch back to showing that I'm collecting sales tax in ALL of the states and not just Indiana. I manually change them all back and, sure enough two days later they've changed back again. Anybody have any idea why this would be happening?

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EmmanuelFlossie
Shopify Partner
1110 50 255

If you are using Shopify free shopping app, go to the app > settings > tax > make sure to choose manual submission.

 

When it changes automatically it means a app that is connected via content API is changing it.

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
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JayGar999
New Member
2 0 0

Thanks for taking the time to answer this... but when i go to settings>taxes I don't see anywhere to choose manual submission. Under the United States section if I hit the 'manage' button it shows that i'm set up to only collect taxes in Indiana. 

shopify-tax-settings.jpg

 

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EmmanuelFlossie
Shopify Partner
1110 50 255

Ah, that's annoying, I thought it was the same as shipping settings that you could enable manual submission.

I recommend contact Shopify support and Google Ads support, to find out what the issue is. Most likely the current app is bugged. Alternatively use a different app. That only submits the feed.

 

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
Need Premium Data Feed Management Support? Get in touch.
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