Solved

Google Merchant center Suspension Misrepresentation

LivInStyles
Visitor
2 1 0

Screenshot 2024-04-16 at 11.20.48 PM.png

 

 

Recently, I created my new store and started selling online. However, my account was suddenly suspended due to a Misrepresentation Policy violation. I have updated shipping, return, contact details, website information, and integrated WhatsApp, but I am still not able to activate my account. Please help. My website is https://livinstyles.com/.

Accepted Solutions (2)

EmmanuelFlossie
Shopify Partner
3106 228 742

This is an accepted solution.

For example, when selling drop ship items, you already put a low quality score on yourself. As you can imagine Google wants high quality merchants. Having thousands of identical merchants selling identical products, does not give Google's end users a great experience.

 

So my recommendation is to have unique content, lots of real reviews, etc.

 

Also remove everything that is fake, for example, sales end in xxx, is obviously not real. Google does not want merchants to mislead users.

 

Also check:

https://support.google.com/merchants/answer/6150127?hl=en
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.

View solution in original post

LivInStyles
Visitor
2 1 0

This is an accepted solution.

Yes I did but still not working 

View solution in original post

Replies 3 (3)

EmmanuelFlossie
Shopify Partner
3106 228 742

This is an accepted solution.

For example, when selling drop ship items, you already put a low quality score on yourself. As you can imagine Google wants high quality merchants. Having thousands of identical merchants selling identical products, does not give Google's end users a great experience.

 

So my recommendation is to have unique content, lots of real reviews, etc.

 

Also remove everything that is fake, for example, sales end in xxx, is obviously not real. Google does not want merchants to mislead users.

 

Also check:

https://support.google.com/merchants/answer/6150127?hl=en
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
LivInStyles
Visitor
2 1 0

This is an accepted solution.

Yes I did but still not working 

EmmanuelFlossie
Shopify Partner
3106 228 742

If you have checked everything, then most likely your trust signals are too low. In this case improve your trust signals and try again in 6 months.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.