google merchant centre help

google merchant centre help

primarymenswear
Tourist
9 0 2

hi all,

 

so i have been in big trouble with google recently. my gmc has been suspended and so has my ads account (i dont even run google ads anymore). misrepresentation. i have contacted google relentlessly for the past two months, giving them all the info they ask for and they just give back blunt copy paste responses, after i finally get through to a real person, they then send a response about somthing i did not ask about. i have used all my reviews and cannot request anymore.

 

i am fed up. i do not know what to do anymore. i need help.

any ideas on what i should do? google just do not want to help.

as far as i can see, there is no issues on my site or mechant centre.

 

my site is primarymenswear.com

Reply 1 (1)

EmmanuelFlossie
Shopify Partner
3527 270 842

@primarymenswear I would remove the about us part in the footer as that is too much text pushing down the footer menu.

 

Don't use @gmail.com email addresses, instead make sure it matches your domain name.

 

Make sure to add a contact form on your contact page.

 

Do not use auto currency conversion.

 

You will have a lot more issues, so make sure to check:

https://support.google.com/google-ads/community-guide/304792695
https://support.google.com/merchants/answer/6150127
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865
https://support.google.com/merchants/answer/6149970
https://support.google.com/merchants/answer/9158778
https://support.google.com/merchants/answer/6150244
https://support.google.com/google-ads/community-guide/241068758

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
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