Google Merchant Free Listings Not showing on Desktop

[sam163]

Hi,

I am having a problem regarding free listings in google shop.I have added the google app to my shopify store and  almost all of my products as been approved ( need to add gtin number to 8 products).My problem is when i search for my store on desktop and go on shopping none of my products shows up (the competitors do and some unrelated products).However everything seems fine on mobile,most of my products are showing along with my competitors.Does anyone knows how to resolve this issues regarding the products showing on desktop?

Thanks

[Small_Task_Help]

Hi,

What is your store name?

[EmmanuelFlossie]

Please note that free listings, does not provide much traffic, on average you would get 10% traffic compared to shopping ads. So keep this in mind.

Every user, device, location, will see different listings, even based on historical searches. So visually checking ads is not reliable in getting a consistant result. Therefor it's best to use the reports in Google Merchant Center.

My recommendation to improve the performance is to follow the guide here: https://support.google.com/merchants/answer/9199328?hl=en