Hi @JeffsTreasure
To fix your Google Merchant "misrepresentation" suspension, start by removing any hidden, test, or outdated pages on your website, including old templates or staging content that may still be accessible. Review all your policy pages—Shipping, Returns, Terms, and Privacy—to ensure they are accurate, up to date, clearly written, and match your actual business practices. These pages should be easy to find, ideally linked in your site footer.
Make sure your site shows full business transparency, including a visible physical address, working phone number, and recognizable payment method icons like Visa, MasterCard, or PayPal. Product listings must include clear pricing, availability, and identifiers like SKUs or GTINs that exactly match the information in your product feed. Any mismatches—even small ones—can trigger a suspension.
When you're confident everything is aligned, submit a single, detailed appeal through your Merchant Center account. Explain what you changed and why, showing that you understand Google’s policies and have addressed them directly. Be professional and precise in your tone—avoid emotional or vague appeals.
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Thanks!
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